FREQUENTLY ASKED QUESTIONS | TRINITY COMMONS AT ERWIN
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at Trinity Commons.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling Trinity Commons home.
Amenities & Floor Plans
What amenities does Trinity Commons have?
Trinity Commons’ amenities include a saltwater pool and sun deck, resistance pool, hot tub, steam room, and dry sauna. Residents also enjoy three private serenity courtyards and a private business lounge.
Does Trinity Commons have a fitness center?
Yes, Trinity Commons has a 24/7 fitness center and yoga studio with free group fitness classes.
Does Trinity Commons have a dog park?
Yes, Trinity Commons has a leash-free dog park.
What floor plans are available at Trinity Commons?
Trinity Commons has studio, one, and two-bedroom apartment homes available.
Does Trinity Commons have EV charging stations?
Yes, Trinity Commons has electric vehicle charging stations.
Does Trinity Commons have parking available?
Yes, Trinity Commons has private-access parking for residents.
Location
Where is Trinity Commons located?
Trinity Commons is located at 2530 Erwin Road, Durham, NC. We are conveniently located less than five minutes walking distance from Duke University campus.
What major employers is Trinity Commons located near?
Trinity Commons is located near employers like Duke University, IBM, Fidelity Investments, and RTI International.
What are the closest airports to Trinity Commons?
Trinity Commons is about 30 minutes away from Raleigh-Durham International Airport (RDU).
How far away is Duke University from Trinity Commons?
Across the street! Trinity Commons is a five-minute walk to campus.
Is Durham, NC a good place to live?
Durham, NC, is a vibrant and sought-after city known for its thriving job market, diverse dining scene, and abundant outdoor activities. Home to Duke University and near Research Triangle Park, it offers excellent career opportunities in tech, healthcare, and education. Residents enjoy exploring beautiful parks like Eno River, lively arts and culture, and an array of local breweries and restaurants. Durham also features a range of housing options, from historic charm to modern developments, all at a competitive price point.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.
Resident Life
Is this a pet-friendly apartment community?
Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please ask our community team for more details about our pet policies.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
Download the Reslink App on the Residents page to pay your rent.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.